Privacy Policy for Reflekt Garage

Effective Date: 09/19/2025

At Reflekt Garage, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our garage, use our services, or interact with us through our website, phone, or email. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, vehicle information, and other identifiers you provide when you contact us or use our services.

  • Service Data: Details about services provided to you, including vehicle diagnostics, repairs, and maintenance history.

  • Payment Information: When payments are made, we may collect billing information (processed securely through third-party payment providers).

  • Usage Data: Information collected automatically via cookies or tracking tools when you visit our website (e.g., IP address, browser type, access times, and pages visited).

2. How We Use Your Information

We may use your information to:

  • Provide, operate, and maintain our services

  • Communicate with you about appointments, services, or promotions

  • Improve our website and customer experience

  • Comply with legal obligations

  • Respond to inquiries or provide customer support

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: With trusted vendors who assist in providing our services (e.g., payment processors, appointment systems).

  • Legal Requirements: If required by law, subpoena, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Your Privacy Rights

You have the right to:

  • Access or request a copy of the personal data we hold about you

  • Request correction or deletion of your information

  • Opt-out of marketing communications at any time

To exercise your rights, please contact us at the information provided below.

5. Data Security

We implement reasonable measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these sites.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Reflekt Garage
📞 Phone: (240) 885-9342
📧 Email: reflektgarage@gmail.com

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